Property Repair Request

Thanks for Letting us know about your repair needs. We will be in touch in the next 48 hours. If the repair is urgent, please call us on 02 9229 0000

Tenant Name:
Email Address:
Contact Number:
Name of Property Manager:
Access for Tradesperson:
Repairs required:

Property Repair Tips

No Power

Have you contacted your electricity supplier? There may be a fault in the street. 
Have you checked if the Safety Switch has been tripped? If so, reset the switch.
If it trips again unplug all appliances from power points. Reset Safety Switch and plug in appliances one at a time until faulty appliance is located. If you have a fuse box check this for a blown fuse.

Lights not working

Check power or fuse box. Ensure the power is on and the Safety Switch has not been tripped.
Have you replaced the light bulb?

Kitchen/Bathroom sink blocked

Have you tried using some Drano to try and free the blockage? 
Have you tried pouring boiling water down the sink to free up old soap and hair? 

Foul odour emitting from floor waste grate

Have you tried pouring boiling water and a little detergent down the floor waste grate? By doing this you will replace the stagnant water in the S-bend. Usually 2-3 litres are enough.

Oven Not Working

Have you checked that the power isolation switch is turned on? Typically this can be found on the kitchen splashback wall.
Have you set the clock on the display? Some ovens will not work unless the clock has been set.

Cook top not working

Gas - Have you checked the connections to make sure they are not loose or dirty? Sometimes pulling the element out and cleaning can fix the problem. 
Electric - Check if power is connected or check power box for tripped switch or blown fuse.

Garbage Disposal/Insinkerator is not working

Is it turned on at the switch under the sink?
Have you attempted to push the reset button? This button is located under the unit and is usually coloured red.

Dryer not working

Is the power on?
Have you checked that you have not overloaded?
Have you checked the red reset button?
Have you checked the lint filter is clean? This should be done after each use.

Please give us a call and provide as much detail as possible as your repair request.

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